1. Information We Collect
Depending on how you interact with us, we may collect information you provide directly, information generated through your use of the website and information received from third parties in connection with an insurance request or client relationship.
Contact information such as name, email address, phone number and mailing address
Quote-request information such as insurance type, property, vehicle, household or business details
Information contained in forms, emails, documents or communications you submit
Technical information such as IP address, browser type, device information, pages viewed and approximate location derived from IP address
Cookie and analytics information, where used
Other information reasonably necessary to provide requested insurance services, subject to applicable law and secure handling requirements
2. How We Use Information
Respond to enquiries and quote requests
Communicate about insurance products, services and client support
Gather information needed to seek quotes or service policies
Operate, secure and improve our website and business processes
Maintain records and comply with legal, regulatory, licensing and carrier requirements
Prevent fraud, misuse or security incidents
Send marketing communications where permitted and subject to your choices
3. How Information May Be Shared
We may share information when reasonably necessary to provide requested services, operate our business or comply with law. Depending on the circumstances, recipients may include:
Insurance carriers, wholesalers, managing general agencies or other insurance-market participants involved in a quote or policy request
Service providers that support website hosting, communications, document management, analytics, cybersecurity or other business functions
Professional advisers such as legal, accounting or compliance providers
Government, regulatory, law-enforcement or legal-process recipients when required or permitted by law
Successors or counterparties in connection with a merger, acquisition, financing or sale of business assets, subject to appropriate safeguards
Ironvale Insurance Group does not sell personal information for money.
4. Cookies and Analytics
Our website may use cookies or similar technologies to support essential functions, understand website usage, remember preferences and improve performance.
5. Data Security
We use reasonable administrative, technical and physical safeguards designed to protect information in our control. No website, transmission method or storage system can be guaranteed to be completely secure. Do not submit highly sensitive information through a general website form unless a secure method is specifically provided.
6. Data Retention
We may retain information for as long as reasonably necessary for the purposes described in this policy, including client service, legal, regulatory, carrier, recordkeeping, dispute-resolution and security requirements. Retention periods may vary based on the type of information and relationship.
7. Your Privacy Choices
Opt out of marketing email using the unsubscribe link in a marketing message
Request updates to inaccurate contact information
Manage browser cookie settings where applicable
Exercise privacy rights available under applicable state law, subject to verification and legal exceptions
8. Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
9. Third-Party Links
The website may link to carrier websites or other third-party services. Their privacy practices are governed by their own policies, and Ironvale is not responsible for third-party privacy or security practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When changes are made, we will revise the “Last Updated” date and provide any additional notice required by law.